You can expect your shipping confirmation email within 1 - 3 business days. Just send us a message and we'll provide options for getting one of our e-bikes delivered to your location! ![]() We're happy to check rates and availability to ship e-bikes to Alaska, Hawaii, Puerto Rico, and other countries upon request. If you are located in another region outside the contiguous 48 states, please reach out to our customer support email to get a custom shipping quote. Our free shipping promotion for e-bikes currently cover the contiguous United States only, excluding Alaska, Hawaii, and Puerto Rico. Worldwide shipping will be available soon. We can ship to most areas in United States. However, at this time, we cannot ship to Alaska, Hawaii, Puerto Rico, U.S. We are currently running a free shipping promotion, so there are no delivery fees being charged at this time. Other payment methods conducted through Klarna will remain unaffected. If an order utilizing this financing support is canceled, a 13% cancellation fee will apply. The 0% APR financing is a unique subsidy offered by freebeat. Email us at within 30 days of your purchase, including your order number, and we’ll help you process a return right away.įor more information, see our Return Policy. We want you to love what you receive but we totally understand if you need a refund.
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